Live-In Coordinator
At Guardian Angel Carers, we care for our carers. We believe that happy carers make happy clients! 😀
We usually respond within 2 hours
LIVE IN COORDINATOR
From 3 days per Week + On Call Duties
Location: Office based - Eastleigh
At Guardian Angel Carers, we do things differently. We believe outstanding care starts with outstanding people, and we are looking for a passionate, organised and compassionate Live-In coordinator to join our growing team.
Why Join Guardian Angel Carers?
We are proud of our strong values-led culture and are looking for someone who truly lives and breathes compassionate, professional and person-centred care.
This is a fantastic opportunity for someone looking to develop their leadership, organisational and operational skills while continuing to remain involved in care delivery.
About the Role
The Live-In Coordinator will play a key role in supporting the quality of our Live-In Care service. The position will be a combination of office-based responsibilities and continuing visiting care delivery in the field.
You will work closely with the Care Coordinator, Supervisor and Registered Manager while building meaningful relationships with clients, families and Live-In healthcare Assistants.
Key responsibilities will include:
Coordinating and managing Live-In Care schedules and placements
Matching carers to clients and ensuring continuity of care where possible
Supporting the onboarding, logistics and induction of new Live-In carers
Conducting client reviews and maintaining regular communication with clients and their families
Troubleshooting and resolving scheduling challenges and emergency cover requirements
Organising spot checks and care reviews
Participating in the on-call rota
Working Pattern:Fixed office days each week (anticipated 2–3 days per week, to be confirmed based on operational requirements). Remaining hours will include care delivery and client support in the community
Skills & Experience Required
Excellent computer and administrative skills
Strong organisational and scheduling abilities
Ability to learn quickly and adapt to changing priorities
Good problem-solving and troubleshooting skills
Excellent communication and relationship-building skills
Minimum NVQ Level 3 (or equivalent) OR a University Degree
What We Are Looking For?
We are looking for someone who is proactive, reliable, solutions-focused and passionate about delivering outstanding care and support to both clients and carers.
This role is intended as a personal development opportunity and could be an excellent stepping stone for anyone interested in progressing into a more senior operational role in the future.
If you are passionate about delivering exceptional care and supporting others to thrive, we would love to hear from you.
Join a company where quality care and people truly come first.
Call 02381 98 00 11 in our Recruitment Team for information or for an informal chat to answer your questions.
- Locations
- Guardian Angel Carers Eastleigh, Hedge End & Bishop's Waltham
- Yearly salary
- £31,000
- Employment type
- Full-time
Guardian Angel Carers Eastleigh, Hedge End & Bishop's Waltham
Why work with us?
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Salary & Compensation
We offer excellent rates of pay, including holiday and travel pay, a workplace pension and a six-month bonus. We also have flexible work schedules that suit you and your lifestyle. -
Cloud 9 & Benefits
Our CareAngels get free car breakdown insurance. We offer a 'sphere' bonus every six months to those who meet the criteria. We want our colleagues to know that they are appreciated. We recognise achievements with thank you gestures. We get together at fun social events including quizzes and beach walks. We love to support charity events and to fundraise, especially if it involves baking! -
Professional Development & Training
Our first-class in-house training programme will give you the tools you need to excel in your new role. This includes specialist training, CPD and our monthly 'Wings' meetings where we learn, reflect and have fun. We offer colleagues the chance to train for an NVQ in care. We love to create career progression opportunities and to see all our colleagues succeed and thrive.
Workplace & Culture
At Guardian Angel Carers, we want everyone who works with us to be able to maximise their potential and to feel valued and rewarded. Your journey begins with outstanding paid training and the support and development continues throughout your career.
Our core values are very important to us. They guide how we work, how we treat our clients and how we treat each other. We are compassionate, friendly, reliable, professional, with a real focus on quality.
If this sounds like somewhere you would thrive, then come join the team. We are expanding to support the growing number of people looking to live as independently as possible in their own home.
"Guardian Angel Carers are always committed to developing their team, and creating career opportunities. They truly care for their clients and the team. All the personal touches they deliver, going above and beyond, is why I love working for them."
Recruitment Manager
About Guardian Angel Carers
Founded by former Olympian Christina Handasyde Dick, who lived with both her Grannies growing up. She is passionate about providing the type of compassionate and professional care that she would like for her family. In 2021, Christina received an MBE for services to Home Care, particularly during the pandemic. Guardian Angel Carers now provides high quality home care services across the UK, through their friendly and reliable network of franchise business owners.