Care Services Lead
The Care Services Lead is a hybrid role, responsible for providing a visible on-site presence and overseeing the day-to-day delivery, quality and client experience of Guardian Angel Carers’ services across designated locations where multiple clients live in close proximity. The role combines hand-on care with responsibility for maintaining a strong understanding of individual clients, supporting carers, overseeing medication and care quality and maintaining a positive working relationship between Guardian Angel Carers and all stakeholders.
The Care Services Lead will be a visible and approachable presence and will develop a strong understanding of all individual clients receiving care from Guardian Angel Carers, including their care needs, preferences, health circumstances, routines, interests and wellbeing.
The successful applicant will also play an active role in promoting the wider wellbeing and social engagement of clients. They will proactively identify opportunities for activities and initiatives that enhance clients' quality of life and sense of community, and will work with the appropriate people to plan and coordinate these.
Key Responsibilities include:
Direct Care
Knowledge of Clients
Medical Appointments and Client Support
Medication Management
Care Quality and Reviews
Carer Supervisions
Relationship Management and Growth
Safeguarding and Documentation
Essential Experience includes:
Level 3 in Health and Social Care
Previous experience in a Team Leader, senior carer or equivalent role
Strong understanding of person-centred care
Understanding of safeguarding
Strong communication and interpersonal skills
Ability to build positive relationships with key stakeholders
Ability to develop a detailed understanding of individual client needs
Good organisational and record-keeping skills
Ability to work independently and take appropriate initiative
Willingness and ability to provide hands-on care
This is a full-time role of 40 hours per week with 28 days annual leave.
UK driving license and access to own, reliable car is essential.
Sponsorship NOT offered.
- Position
- Full Time
- Location
- Guardian Angel Carers Wimbledon & Kingston
Colleagues
Guardian Angel Carers Wimbledon & Kingston
Why work with us?
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Salary & Compensation
We offer excellent rates of pay, including holiday and travel pay, a workplace pension and a six-month bonus. We also have flexible work schedules that suit you and your lifestyle. -
Cloud 9 & Benefits
Our CareAngels get free car breakdown insurance. We offer a 'sphere' bonus every six months to those who meet the criteria. We want our colleagues to know that they are appreciated. We recognise achievements with thank you gestures. We get together at fun social events including quizzes and beach walks. We love to support charity events and to fundraise, especially if it involves baking! -
Professional Development & Training
Our first-class in-house training programme will give you the tools you need to excel in your new role. This includes specialist training, CPD and our monthly 'Wings' meetings where we learn, reflect and have fun. We offer colleagues the chance to train for an NVQ in care. We love to create career progression opportunities and to see all our colleagues succeed and thrive.
Workplace & Culture
At Guardian Angel Carers, we want everyone who works with us to be able to maximise their potential and to feel valued and rewarded. Your journey begins with outstanding paid training and the support and development continues throughout your career.
Our core values are very important to us. They guide how we work, how we treat our clients and how we treat each other. We are compassionate, friendly, reliable, professional, with a real focus on quality.
If this sounds like somewhere you would thrive, then come join the team. We are expanding to support the growing number of people looking to live as independently as possible in their own home.
"Guardian Angel Carers are always committed to developing their team, and creating career opportunities. They truly care for their clients and the team. All the personal touches they deliver, going above and beyond, is why I love working for them."
Recruitment Manager
About Guardian Angel Carers
Founded by former Olympian Christina Handasyde Dick, who lived with both her Grannies growing up. She is passionate about providing the type of compassionate and professional care that she would like for her family. In 2021, Christina received an MBE for services to Home Care, particularly during the pandemic. Guardian Angel Carers now provides high quality home care services across the UK, through their friendly and reliable network of franchise business owners.