Homecare Coordinator Guardian Angel Carers Mid Sussex
A new & exciting opportunity has opened up within our team at Guardian Angel Carers Mid Sussex to become our full-time homecare coordinator.
An exciting opportunity has opened up within our team at Guardian Angel Carers Mid Sussex to become our full-time Care Coordinator.
This role will support the exceptionally high standards we have developed within our team, prioritising our care angels and clients alike.
Location: Office is in Burgess Hill (Plus care in the local area as and when required for the needs of our clients)
Salary: £23,900 - £26,400 depending on experience, aptitude and compatibility of the candidate PLUS performance bonus.
37.5 Hours per week, plus on call duties as per office rota. On call duties increase salary by a minimum of £1,200 per year based on our standard rota.
Your role will be to promote and support our growing team of care angels on a daily basis. You will coordinate the services that are offered to our clients in an efficient, compassionate, professional, focused, friendly and outstanding manner.
Responsibilities include
- Schedule and manage the all daily communications in the office.
- Communicate with clients and their family members in an approachable, kind, clear and focused way via telephone, email and messaging.
- Communicate professionally and compassionately with our care angels regarding working patterns, schedules, client requests and team requests.
- Build rapport quickly and appropriately with strong team and interpersonal skills.
- Excellent proficiency and experience with Microsoft office and IT systems
- Manage, create, edit and issue schedules with an eye for detail and thinking ahead.
- Complete staff supervision, service reviews, care plans and support all aspects of taking on a new client as required.
- Show flexible thinking and behaviour particularly when working under pressure and meeting the challenging demands of the business.
- Work on own initiative and have the ability to reflect and acknowledge when you require support and development.
- Ensure all documentation is up to date with an attention to detail and ensure this information is clearly transparent within the business.
- Remain ‘hands on’ as a care colleague, as required with care visits and assessments.
- Out of hours on-call duties
The successful post holder will:
- Have previous care industry experience, including Level 3 is desirable (experience working in a scheduling role, as a care coordinator or other environment such as logistics is desirable but not essential)
- Hold a full driving licence with your own reliable vehicle
- Be proficient in the use of computers including Microsoft Office, tablets, smart phones and relevant systems and apps
- Have excellent communication skills, both written and verbal
- Be self-motivated, professional & flexible
- Be happy to care for clients in the community
Please note this job application with close when sufficient applications have been received.
AS WE DO NOT OFFER SPONSIRSHIP UNDER THE SKILLED WORKER SCHEME PLEASE ONLY APPLY IF YOU HAVE THE RIGHT TO WORK IN THE UK.
- Position
- Full Time
- Locations
- Guardian Angel Carers Mid Sussex
Colleagues
Guardian Angel Carers Mid Sussex
Why work with us?
-
Salary & Compensation
We offer excellent rates of pay, including holiday and travel pay, a workplace pension and a six-month bonus. We also have flexible work schedules that suit you and your lifestyle. -
Cloud 9 & Benefits
Our CareAngels get free car breakdown insurance. We offer a 'sphere' bonus every six months to those who meet the criteria. We want our colleagues to know that they are appreciated. We recognise achievements with thank you gestures. We get together at fun social events including quizzes and beach walks. We love to support charity events and to fundraise, especially if it involves baking! -
Professional Development & Training
Our first-class in-house training programme will give you the tools you need to excel in your new role. This includes specialist training, CPD and our monthly 'Wings' meetings where we learn, reflect and have fun. We offer colleagues the chance to train for an NVQ in care. We love to create career progression opportunities and to see all our colleagues succeed and thrive.
Workplace & Culture
At Guardian Angel Carers, we want everyone who works with us to be able to maximise their potential and to feel valued and rewarded. Your journey begins with outstanding paid training and the support and development continues throughout your career.
Our core values are very important to us. They guide how we work, how we treat our clients and how we treat each other. We are compassionate, friendly, reliable, professional, with a real focus on quality.
If this sounds like somewhere you would thrive, then come join the team. We are expanding to support the growing number of people looking to live as independently as possible in their own home.
"Guardian Angel Carers are always committed to developing their team, and creating career opportunities. They truly care for their clients and the team. All the personal touches they deliver, going above and beyond, is why I love working for them."
Recruitment Manager
About Guardian Angel Carers
Founded by former Olympian Christina Handasyde Dick, who lived with both her Grannies growing up. She is passionate about providing the type of compassionate and professional care that she would like for her family. In 2021, Christina received an MBE for services to Home Care, particularly during the pandemic. Guardian Angel Carers now provides high quality home care services across the UK, through their friendly and reliable network of franchise business owners.
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